We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Willam Perez was the project manager over the reconstruction of my home at 607 S Heights St in LaMarque, Tx. He was a life saver a great person to work with, but most of all he dod what he said he would do, he went above and beyond to make our house a home again and i will forever owe a debt of gratitude to him for the people that he used to reconstruct my home. So if you want someone to be over any project from a fire are water damage call fire and reconstruction and ask for William Perez to oversee it
This is a great company! They do great work and I highly recommend their services! Madison is very responsive and she makes the process easy! I’d give them 6 stars if I could!
They were so helpful when my home suffered water damage! Great communication from their team!
Brian Crow and Jennifer Coleman at FRI restoration are amazing people! Kind, knowledgeable and dedicated to making sure all of their clients are quickly and professionally assisted in restoring their properties when an unfortunate event strikes such as water damage, fire, or mold. These things happen, and when they do-people need a trustworthy and reliable team of professionals. FRI Restoration is my top recommendation!
Madison Bradford was amazing to work with! She took care of all of my company’s needs! She is very knowledgeable about her company and their services. I will go back to this company again and again!
The job is finished and it was quite a process. The contents manager, Luis Castillo and project manager, Brandon Boone, were excellent to work with...and I am not a push-over. They were both professional, explained the process, and were there to answer questions and offer support whenever I needed them to. I highly recommend both of them as they are very capable and competent, as well as understanding of the insurance process. I appreciate you both!
On March 17 2025 my home caught on fire at 7:00 AM and i was in disappointed and sad. The place that i enjoyed the most was destroyed. I called the insurance company to start the claim process and from time the fire department was at my home people were in my yard handing me cards and cards to hire them to do the work. I started taking pictures of all the damages and all my content to keep a record, then we started getting our clothes and things that we thought we could save, everyday we would clean up debris, it was depression. I would have people calling coming by my home to try and scam me, i would have people who would meet to look at the damage to give me a estimate and i would here back from them. I start searching to see who I could hire to get me back in my home, i found fire and reconstruction, called the number and someone took my number down, with in 3 minutes, Jeff called me and i was telling him what happened and he asked me if we could meet so he could survey the damages. To make this story that is already long I met their entire team and these people do what they say they going to do, they push for you and fight for you, On August 31,2025 I am back in A home that is brand new, To the staff and the owners, to every person that did something in my home, whatever it maybe, thank you for making a bad situation that occurred to me and my family into a moment that we can move forward and be grateful for years to come. To anyone who find yourself with fire water or mold damage, don't waste any time calling anyone but Fire reconstruction they will take care of you. Thank you from the bottom of my heart I owe it to these great people that i went with my first mind and was comfortable with hiring them, to you Jeff i will never forget you man and we will always hold you in my heart
They have done an excellent job, the staff is very profesional, they were available to answer questions and help in any way they could to make this process as smooth as possible. Jason Tarquino is very knowledgeable, helpful and kind and has helped me in every step of this journey to return home.
Noah and his team helped me in Jan 2025, and I appreciate their help! I had two leaks in my kitchen ceiling caused by rats chewing through water pipes, and Fire Reconstruction was appointed by my Home Insurance provider. They were very prompt and throughly professional. They assessed where I had water (walls, ceiling, floors) and removed drywall after putting up very effective (and super cool!) barriers to contain dust. They the. placed fans and dehumidifiers to mitigate damage from the damp and checked every day to track progress. I had a second leak 2 days after they removed their equipment (darn rats!) and they promptly repeated the process. Their reconstruction team had been in touch regularly to refinish the drywall and paint, and have been very flexible when I asked to hold off until my exterminators confirm that the home is rat-free.
Overall, super happy with their timeliness and professionalism.
Update: William and his reconstruction team have just completed installing and finishing the walls and ceiling. I am amazed by the care his team took every step of the way! Also, they were super flexible to work around my schedule. The quality of work is really good and the team was wonderful.
I hope the rats won’t cause any further damage as all the hard work both teams have put in is too good perfect to redo!
Thanks, team!
From the initial contact about our projects through the conclusion everything was done in a professional, courteous, and friendly manner. I hired them for a mold remediation job which uncovered rusted steel studs on the wall. They repaired it all. The finished walls looked perfect. It was all done on time and on budget. I highly recommend them.
This will be a looooooong review but worth the read! September 2024 a vehicle hit my home 4x in a row. I didn't know what to do. A literal gaping hole was torn into my home, the main water line was severed and a load bearing corner was gone. After the police, first responders and neighborhood onlookers were gone I got no sleep because my home was vulnerable. The next day starting at 5am people started pulling up leaving business cards for restoration services. I was overwhelmed. Mark Craft Business Development Mgr. was the last person to arrive and patiently waited. He approached respectfully and kindly with a folder and was the only one who asked me how I was. Long story short I knew nothing about the process of restorative services and asked how much would something like that even cost? Mark said oh goodness nothing, we bill your insurance directly. He allowed me to think about it. I called him 3hrs. later and he stated he could have a crew at my house in about 30 minutes who could have my home at least cleaned up and secured by the end of the day!
I chose Fire Reconstruction Inc. for both my clean up, securing and as my restoration contractors. The process has been seamless. Each situation is different and just trust the process. It takes only an instant for your biggest investment to be nearly destroyed, don't expect an overnight fix unless you prefer it to be cheaply done, and rushed. Each of the crews that did the work on my home were skilled artisans in their specific crafts. Framing, sheetrock, painting, installations, windows, framing, brick work, clean up, removal, garages, pack ups and pack outs, removal and return of contents, walk throughs, inspections, administration and billing... there's many moving parts and teams and leads and they keep all these parts moving and keep you informed. I'm so grateful to Project Manager Thomas Lowry, Rocky Allen Estimator, Jessica Kelley File Manager, Luis Castillo Bricen Restoration and Each and every single craftsman on each of the crews special shout out to Jose Repalo Mercado.. If I forgot anyone, please charge it to my head and not my heart. Kindly, and in community. THANK YOU. I recommend this company and check to see if they are a preferred vendor with your insurance company it also helps the process. 🩷🫶🏼
After a water pipe bust in my house the fire Recon team was sent out by my insurance company. They did a great job with the mitigation and reconstruction. My home looks great!
We hired FRI after several areas in our church buildings sustained water damage during Hurricane Beryl. Brian Crow was friendly, professional, and easy to work with. He went above and beyond to secure a commercial generator and get crews onsite within 24 hours of contact to begin the clean up. When issues were identified, Brian was extremely responsive and quickly addressed them. I highly recommend Brian and his team at FRI!
The team that I had was amazing from general contractor to design specialist. Fire Reconstruction was amazing. My home caught fire due to a lightening storm in May of 2024 and I was in contact with Fire Reconstruction almost immediately. From the onset of our first meeting my fears began to diminish. One of there slogans or motos is “better than before”. And they did just that. They made my home feel better than before. I told them my vision and they made it a reality. My home was demolished and rebuilt in record time and it was truly better feeling and better looking than before, down to all of the finishes inside and out. Jeremias, Danielle, Maria as well as Mr Hoffart himself, they were all just a phone call away. This difficult time in my life was made a little easier and a little less stressful due to the amazing customer service, concern for my needs and professionalism of Fire Reconstruction.
Had great experience with them. Jason Tarquino ( project manager) is the best . Great work , great communication, understanding. Good team work. Thanks to each one of you who helped us especially Jason & David .
Awesome company. Great customer service. Thank you for re doing my home after fire damage.
My family had the absolute best experience with the crews from Fire Reconstruction Inc. Luis Castillo, Cody and Aldo were my direct contacts and they helped make what was an awful situation so much better. Our whole home flooded due to a cracked tank and all of our floors ruined. Fire reconstruction Inc were contracted through our insurance, did a complete pack-out, and then a pack-in once we had a home to bring everything back to several weeks later.
They were kind, considerate, efficient, and so hard working.
I hope to never be in this type of situation again, but should I, or anyone I know ever need this type of service, I will recommend them a hundred times over.
They were the one bright spot in a very stressful situation.
This company has amazing customer service and their work is impeccable!!