We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
They made a difficult situation easy. Great customer service and the construction teams were amazing
This is in regards to mr. Paul Ponette. He and his crew has done a fabulous job on the restoration of my home. Fabulous team under his guidance.
This company is the best, they turned a stressful situation into a good experience all of the guys were helpful .I didn't have any issues with this company everyone was respectful. I highly recommend this company for any water damage that you have. THANKS FIRE AND WATER RECONSTRUCTION!!!! THIS COMPANY IS TOP TIER, Simply The Best!!!!!!
Great workmanship and attention to detail. They will walk you through the process so that you always know what to expect next. I would definitely recommend them.
I had a water damage at my townhome and fire recon can in and did a great job communicating and rebuilding. thanks for help great job
Thank you for putting my home back together after a water damage. The water and reconstruction team were empathetic, detail oriented and the communication was phenomenal! I would definitely refer Fire Recoantruction to anyone
In a time of need, Fire Reconstuction was just what my family needed! From the sales team to the project manager assisigned to our loss we had an great experience.
Had a relatively small water damage claim in my home. FRI was assigned as estimator by my insurance company, and I elected to use them as the repair contractor as well. The repairs progressed well and the quality of work was excellent. Everyone I spoke with at FRI was prompt to respond and handle my requests.
Thankful to have found Fire Reconstruction for our situation. They were professional, punctual and thorough from beginning to end of the process. Highly recommend for any of your water/fire damage needs!
A bedroom on the second floor (that we rarely use) was significantly damaged due to water escaping the AC overflow pan. The ceiling collapsed and flooded the walls, floor, and furniture. A Fire Reconstruction estimator visited our home once; he took detailed measurements and photos of the damage. Four weeks later, the ceiling was repaired, the walls and floor (laminate) replaced; ceiling fans were re-installed, furniture moved back into the room, blinds were re-hung, and the room and nearby areas cleaned by a very professional house cleaning crew. Not once did I have to suggest something that I thought had to be done; this amazing group of people did everything I would have done and then went out of their way to make it even better. When I suggested something, they listened and always responded to my requests. In my 50 years of homeownership, I rate the personnel of Fire Reconstruction at the very top of my list of professional workers. Thank you, Fire Reconstruction.
Great place!
They are very professional and very good assistance
All subs were excellent. Job well done.
Some things are hard to measure or can go unrecognized, such as integrity and commitment. My review originally wasn’t 5 stars, but I edited due to the willingness and action taken to correct concerns I had with workmanship. Construction projects don’t alway go smoothly and not all construction companies will work through to correct. The owners and project managers with Fire Reconstruction will step in when things don’t go smoothly to correct. What you can count on from this organization is the willingness from the owners to deliver on a quality product as the end result. They built onsite custom cabinets. Removed and reinstalled granite countertop. Installed marble tile. Hood system. Straightened crooked wall!
The team worked very professionally and were courteous and respectful. Great quality work provided. The team supervisor was extremely knowledgeable, professional and friendly. I would definitely use this company again for any home restoration.
Had a toilet tank crack in the middle of the night, flooding the entire upstairs of the house and garage below. Fire Reconstruction, Inc. came out very quickly after the initial phone call to begin mitigation by pulling up carpet and pad and setting dehumidifiers and fans for drying. They used very advanced equipment and techniques to make sure that all walls and floors were completely dried out. After the water damage mitigation was complete, they began work on repairing all of the damaged structure including replacing the damaged toilet, replacing interior doors, replacing all of the damaged drywall, replacing the carpet and painting what needed to be painted. Our project manager, Jeremiah was very easy to work with and was really good about taking and returning phone calls. Fire Reconstruction, Inc. worked great with my insurance company adjuster and helped make sure that our house was put back together just like it was before the water damage. If I ever have anything like this again happen to my house, I wouldn't hesitate to call them again.
This contractor knows what there doing and have gone the extra mile including excellent customer service!
Great company very responsive. Thank you!!
Very professional great communication and excellent project management.
Did a good job on a hail restoration - roof and external surfaces. The work was planned well, coordinated with me (homeowner) well. All punch list items were resolved effectively. I'm an engineer so I'm picky and the supervisor of the work resolved all my questions.and inspection issues identified - including insurance red tape. Thanks for the solid help.