24/7 Emergency Water, Fire, Storm
& Construction Services

Reviews for Fire Reconstruction Inc.

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
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265 Reviews
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  • Teresa F.
    Reviewed on August 10th, 2026

    Exceptional Care from FRI! ⭐⭐⭐⭐⭐ Dealing with damage from a neighbor's house fire was incredibly stressful, but FRI has been an absolute lifesaver. Immediate Response: They stepped in right away with urgency, deep empathy, and professionalism to take the burden off my shoulders. Meticulous Work: Their team handled the smoke, soot, and structural assessment with top-tier expertise, leaving no hidden damage behind. Transparent Communication: Navigating this process is stressful, but FRI kept me fully informed and supported at every stage. FRI truly restores peace of mind. An easy 10/10 recommendation!

  • Bobby S.
    Reviewed on August 3rd, 2026

    Thank you Lisa Sanders for all your help.

  • RAYNINN
    Reviewed on August 3rd, 2026

    Fantastic company work with.

  • renee H.
    Reviewed on August 3rd, 2026

    If you have the most unfortunate event of a fire happen to you, I'd recommend FRI. I admire that this is a veteran owned company. After meeting with one of the owners, Darren, I instantly knew I was in good hands. They care about every step of the difficult process of getting my home back to where it was...actually, so much better than it was. They helped with the design of my new kitchen - colors, stone, granite, flooring...it all flows so well! Loves it! ❤️

  • Kaylie M.
    Reviewed on August 3rd, 2026

    Fire Reconstruction, Inc handled my recent plumbing issue. Although it is a disruption to deal with any home inconvenience, Fire Reconstruction made the process easier with its communication, experience in design, and quality workmanship. God forbid this ever happens to me again but if it does, I would definitely call Fire Reconstruction!

  • Kirsten H.
    Reviewed on August 3rd, 2026

    Wonderful experience with the communication and ordering the parts needed for my kitchen repair. Great and fast service!

  • Tracey C.
    Reviewed on August 3rd, 2026

    I leaving this review because I am highly impressed by Paul’s service. He’s assisted me greatly when dealing with a warranty issue. This is highly unusual to get great customer service After your contracted services have been completed! Thanks so much Paul

  • Tashema M.
    Reviewed on August 3rd, 2026

    Great customer service and quick work!! Delay and Colton were VERY professional!!

  • Janine C.
    Reviewed on August 3rd, 2026

    Fire Reconstruction is great & caring company. Lisa was a pleasure to work with!

  • Craig S.
    Reviewed on August 3rd, 2026

    I had a small fire at my home and fire reconstruction was really on top of everything and took care of me and my family and Lisa Sanders was great with us answering our calls and being there.

  • Shannon P.
    Reviewed on July 22nd, 2026

    After a leak in my attic that caused a massive mess in my home. I called Fire Reconstruction out to assist with clean up and Restoration. Lisa was a great help and very professional, this made this very stressful event alot less stressful. Thank you to Lisa and her team

  • Rebecca G.
    Reviewed on July 21st, 2026

    Lisa in cypress was so helpful when I moved in to my new home.

  • L&D Management C.
    Reviewed on July 8th, 2026

    Girl. Lisa. Was really good at her job. Made us feel confident we where in good hands.

  • Alexus C.
    Reviewed on July 1st, 2026

    Very grateful for everything fire reconstruction was able to do for me! Lisa was amazing and so helpful during our project. She was always so attentive and cared so much about all of the details!

  • Karien M.
    Reviewed on July 1st, 2026

    Excellent service, recommend the team any time from Claudia Hernandez, Marcela Rodriquez, Emily Silva, Judith Martinez, Maria Veronica, Angela and Lucero. And David Poncs, Julio Finol Gutierrez great job y’all!!!

  • Hanne R.
    Reviewed on July 1st, 2026

    When I needed water mitigation services, I was fortunate to work with Fire Reconstruction Inc. (FRI), and I couldn’t have been more pleased with the experience. Chris McDermott was the main person overseeing the project. From the very beginning, he was patient, understanding, and always willing to answer my questions. What impressed me most was his honesty. He carefully evaluated the damage and gave straightforward opinions about what truly needed to be replaced and what could realistically be salvaged. Before speaking with Chris, I had already consulted my contractor, and without knowing that, Chris reached the same conclusions independently. That gave me great confidence in his expertise and integrity. Chris checked on me daily throughout the process and made sure everything stayed on track. He also sent an outstanding crew to remove the damaged portions of my kitchen. Julio and Romiro were exceptional. They carefully covered and protected everything before beginning work and took great care while removing the damaged materials. They brought in the necessary dehumidifiers and fans to properly dry the affected areas and worked efficiently throughout the process. What stood out most was their attention to detail and respect for my home. When they finished, they cleaned up thoroughly and left no trace of their work. They were true professionals and a pleasure to have in my home during a stressful situation. I would also like to recognize Dwayne Addison, who was the final FRI representative I worked with when it came time to remove the equipment. Dwayne was patient, careful, efficient, and highly professional. He took the time to answer my questions and ensured everything was handled properly. The entire team at FRI demonstrated professionalism, honesty, excellent communication, and genuine care for their customers. Water damage is never easy to deal with, but Chris, Julio, Romiro, and Dwayne made the process as smooth and stress-free as possible. I highly recommend Fire Reconstruction Inc. to anyone in need of mitigation or restoration services.

  • Alison R.
    Reviewed on June 24th, 2026

    We are in the mist of remodel after our home was struck by lightning and caught fire. Lisa Sanders has been so helpful through this whole process. From the minute we spoke I knew Lisa would be someone I could work with and guide us in the right direction. She has showed up, communicated everything quickly, answered all my questions, and reached out to all the contractors in a timely manner. I keep telling everyone that this process couldn’t be any smoother. Grateful for a great team during these stressful times.

  • Maria G.
    Reviewed on June 24th, 2026

    This company and their crew are excellent at what they do . They were always helpful, answered all my questions and help us in the process of our home recovery. We had a water pipe ruptured in our home , and they were key on helping resolve the water damage in our home. Thank you guys for everything you do.

  • Andy Osteen S.
    Reviewed on June 23rd, 2026

    "I wanted give a shoutout for Thomas Lucas and his Crew for the excellent handling of our Water Mitigation process from beginning giving detailed info. on what to expect, to the actual demolition and communication with our Insurance Co. I highly recommend F.R.I"

  • Bill T.
    Reviewed on June 23rd, 2026

    "I had a excellent experience with your Company. Lisa Saunders was so great to work with. She Was very helpful. Everything turned out just like she explained. Really great service. Definitely would work with her again. Thank you Lisa!!"

  • Bad B.
    Reviewed on June 23rd, 2026

    Lisa Sanders handles restoration with Great service, & professionalism.

  • Barbie D.
    Reviewed on June 23rd, 2026

    We had an absolutely wonderful experience working with Fire Reconstruction Inc. Lisa was phenomenal throughout the entire process, guiding us every step of the way with great communication and care. Her help made a challenging situation so much easier to navigate. Highly recommend this company and Lisa for their top-notch service!

  • Brandon C.
    Reviewed on June 22nd, 2026

    I just want to give a shout out to Lisa with fire reconstruction she did a great job on my project I will highly recommend this company to anyone!!!

  • Shannon L.
    Reviewed on June 22nd, 2026

    We recently used Fire Reconstruction for a reconstruction project, and I cannot recommend them enough! From day one, Lisa Sanders was incredibly attentive, knowledgeable, and genuinely cared about getting the job done right. She took the time to answer all my questions and guided me through every phase of the process. Having someone so professional and on top of things made a stressful situation so much easier.

Review Central
5.00 out of 5 ( 265 Reviews )

Awards and Affiliations

Greater Houston Builders Association Environmental Protection Agency Houston Apartment Association Restoration AffiliatesTexas Apartment AssociationIICRCBetter Business Bureau

Assess, Clean Up and Restore Your Damage Now for Peace of Mind

At Fire Reconstruction Inc., we restore more than properties; we restore safety, comfort, and peace of mind. With expert restoration, reliable work, and 24/7 emergency response, homeowners and businesses across Austin and Houston count on us to tackle fire, water, storm, and mold damage. Call or contact us online to schedule and begin your damage recovery with peace of mind.