We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
I leaving this review because I am highly impressed by Paul’s service. He’s assisted me greatly when dealing with a warranty issue. This is highly unusual to get great customer service After your contracted services have been completed! Thanks so much Paul
Great customer service and quick work!! Delay and Colton were VERY professional!!
Fire Reconstruction is great & caring company. Lisa was a pleasure to work with!
I had a small fire at my home and fire reconstruction was really on top of everything and took care of me and my family and Lisa Sanders was great with us answering our calls and being there.
After a leak in my attic that caused a massive mess in my home. I called Fire Reconstruction out to assist with clean up and Restoration. Lisa was a great help and very professional, this made this very stressful event alot less stressful. Thank you to Lisa and her team
Lisa in cypress was so helpful when I moved in to my new home.
Girl. Lisa. Was really good at her job. Made us feel confident we where in good hands.
Very grateful for everything fire reconstruction was able to do for me! Lisa was amazing and so helpful during our project. She was always so attentive and cared so much about all of the details!
Excellent service, recommend the team any time from Claudia Hernandez, Marcela Rodriquez, Emily Silva, Judith Martinez, Maria Veronica, Angela and Lucero. And David Poncs, Julio Finol Gutierrez great job y’all!!!
When I needed water mitigation services, I was fortunate to work with Fire Reconstruction Inc. (FRI), and I couldn’t have been more pleased with the experience. Chris McDermott was the main person overseeing the project. From the very beginning, he was patient, understanding, and always willing to answer my questions. What impressed me most was his honesty. He carefully evaluated the damage and gave straightforward opinions about what truly needed to be replaced and what could realistically be salvaged. Before speaking with Chris, I had already consulted my contractor, and without knowing that, Chris reached the same conclusions independently. That gave me great confidence in his expertise and integrity. Chris checked on me daily throughout the process and made sure everything stayed on track. He also sent an outstanding crew to remove the damaged portions of my kitchen. Julio and Romiro were exceptional. They carefully covered and protected everything before beginning work and took great care while removing the damaged materials. They brought in the necessary dehumidifiers and fans to properly dry the affected areas and worked efficiently throughout the process. What stood out most was their attention to detail and respect for my home. When they finished, they cleaned up thoroughly and left no trace of their work. They were true professionals and a pleasure to have in my home during a stressful situation. I would also like to recognize Dwayne Addison, who was the final FRI representative I worked with when it came time to remove the equipment. Dwayne was patient, careful, efficient, and highly professional. He took the time to answer my questions and ensured everything was handled properly. The entire team at FRI demonstrated professionalism, honesty, excellent communication, and genuine care for their customers. Water damage is never easy to deal with, but Chris, Julio, Romiro, and Dwayne made the process as smooth and stress-free as possible. I highly recommend Fire Reconstruction Inc. to anyone in need of mitigation or restoration services.
We are in the mist of remodel after our home was struck by lightning and caught fire. Lisa Sanders has been so helpful through this whole process. From the minute we spoke I knew Lisa would be someone I could work with and guide us in the right direction. She has showed up, communicated everything quickly, answered all my questions, and reached out to all the contractors in a timely manner. I keep telling everyone that this process couldn’t be any smoother. Grateful for a great team during these stressful times.
This company and their crew are excellent at what they do . They were always helpful, answered all my questions and help us in the process of our home recovery. We had a water pipe ruptured in our home , and they were key on helping resolve the water damage in our home. Thank you guys for everything you do.
"I wanted give a shoutout for
Thomas Lucas and his Crew for the excellent handling of our Water Mitigation process from beginning giving detailed info. on what to expect, to the actual demolition and communication with our Insurance Co. I highly recommend F.R.I"
"I had a excellent experience with your Company. Lisa Saunders was so great to work with. She
Was very helpful. Everything turned out just like she explained. Really great service. Definitely would work with her again. Thank you Lisa!!"
Lisa Sanders handles restoration with Great service, & professionalism.
We had an absolutely wonderful experience working with Fire Reconstruction Inc. Lisa was phenomenal throughout the entire process, guiding us every step of the way with great communication and care. Her help made a challenging situation so much easier to navigate. Highly recommend this company and Lisa for their top-notch service!
We had a fire in March. Everyone that worked with us are all amazing people also the guys that move our stuff back in our house where great.I would highly recommend this company to anyone. Thank you all for all you did for me and my husband. I also want to say a very thank you to Thomas for always answering any questions we had.
I just want to give a shout out to Lisa with fire reconstruction she did a great job on my project I will highly recommend this company to anyone!!!
We recently used Fire Reconstruction for a reconstruction project, and I cannot recommend them enough! From day one, Lisa Sanders was incredibly attentive, knowledgeable, and genuinely cared about getting the job done right. She took the time to answer all my questions and guided me through every phase of the process. Having someone so professional and on top of things made a stressful situation so much easier.
We head an outstanding crew consisting of Aldo , Fernando , and Emilly ! Fernando and Aldo moved our things with patience and careful. Emilly helped packed computer and professional papers. She also unpacked, hung clothes and set up the computer! What a great group of amazing people!
Had the pleasure to work with Lisa Sanders in various projects. Great person and company . Really recomend this company.
Very glad that my friend recommended these guys to me to help with house fire reconstruction. Mike, Chris, & the rest of the team have been amazing in navigating each step of the process.Thank you FRI Inc.
Lisa Sanders was excellent, she was professional, punctual, and always took my calls through this difficult process.
I had a tree hit my home and Lisa came out right away and assessed the damage, worked with my Insurance company to confirm everything was accounted for in the estimate. She was very professional and helpful. She also made my crazy situation just a little less crazy to deal with.