We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
We had a pipe break in our house and Fire Reconstruction came out right away to dry everything out which saved us further damage. They were fast, thorough and easy to work with. I was very happy with all the work they did!
The work was excellent ; they were neat and my home was clean when they finished. My project manager, Thomas Lowery, went above and beyond to insure everything was to my liking. I highly recommend Fire Reconstruction Inc to anyone desiring home restoration or improvements.
My Company used Fire Reconstruction for one of my retail tenants build-outs. They were completely professional throughout the process and even turned the project around in a faster than anticipated time frame. I would highly recommend using Fire Reconstruction on any commercial project.
Very professional beginning to end. Plenty of communication throughout the entire process. Workers were excellent - movers, drywall, flooring, painters. And for work that took multiple days the workers communicated what time they would return ... and were there within 15 minutes of when they said they would. Fire Reconstruction turned an unplanned remodel project into a good experience. I would use them again for other work on my home.
One of the best Fire Restoration Companies in Houston!
Service with integrity & a smile!
From top to bottom everyone at Fire Reconstruction, Inc was fantastic! My elderly parents had an issue that caused flooding in both bathrooms and the master bedroom. They were so helpful and scheduled the job as quickly as they could. They got the job done without disrupting my parents too much. They were quick, efficient and went above and beyond to restore their house to what it was. They were easy to work with and showed so much respect toward my parents. I am grateful for their kindness. I would highly recommend them.
The Fire Reconstruction Inc. has been angels for our home. They rebuilt our home after Ike-great workers!. Recently, we had several teams working not only in our home; but several issues on the patio concrete, the patio ceiling, gutters, etc. They are amazing, honest, and careful workers.
Responsiveness, Punctuality, Quality, Value
Is my first time using Fire Reconstruction, Inc. I was very please they came after regular hours and stay until they were finished. One thing I did notice they were very professional from there boos to the helper. Thank you for drying my house, and doing such a great job.
Thomas, Alfonso, and the whole crew did a fantastic job rehabbing our guest rooms after water damage. The ceiling is beautiful, paint job is perfect and the flooring looks great. Thomas was always available to answer questions and a great communicator. He checked in often. The project stayed on schedule and they never stayed late. Thanks so much!
Fire Reconstruction is in the 2nd stage of rebuilding my mom's house and so far we are please! The communication w/each member of their team we have dealt with is a breath of fresh air! I will update with pics once the house is complete.
There is not enough room for me to express my gratitude for Fire Reconstruction Inc. They made my home whole again. I was not treated as a customer, I was treated as a friend. Everyone I interacted with was professional, courteous, understanding and compassionate. The work they did was outstanding. I hope to never need a service like this again, but if I do, I will definitely call them again.
Thank You !!!- Best Regards, The Fire Reconstruction Team
Workmanship was excellent. Only issue I had, was they were vague about when they would start.
Excellent response after a fire at our house. Prompt service with excellent craftsmanship. Very good communication throughout the process. Iran Moreno is an excellent Project Manager who promptly attended to all details, large and small. Highly recommended.
There is not enough room for me to express my gratitude for Fire Reconstruction Inc. They made my home whole again. I was not treated as a customer, I was treated as a friend. Everyone I interacted with was professional, courteous, understanding and compassionate. The work they did was outstanding. I hope to never need a service like this again, but if I do, I will definitely call them again.
I can't thank Fire Reconstruction enough! We had a very bad fire at my house last year and Fire Reconstruction helped us immensely. They came out and cleaned and packed out everything that was salvageable. They were able to save some of my kids toys and furniture from this bad fire which was a huge help when you have little ones who lost so much. I found them to be very professional and compassionate during this difficult time. I would recommend them highly!
They were very communicative and took care of issues on a timely basis in a professional manor.
I am very happy with their service. They were quick to respond and they did a great job on my roof repairs.
I can not say enough good things about Fire Reconstruction. Everyone from the project managers to the office staff was helpful, friendly and available when we needed them.
Last year, on CHRISTMAS, of all days, we came home to find that our almost brand new dishwasher had spent the last 7 days leaking water all through out our kitchen and our basically brand new hardwood flooring. Not exactly what you want to come home to during the holidays.
Anyhow, after some initial insurance claim paperwork, we were given the name of Fire Reconstruction as a possible contractor to move forward with for our flooring replacement...and am I ever happy we did! I was 6 weeks away from giving birth to our second child and I really didn't have time to spare to get the work done.
Once we had our adjuster come out and give us the lowdown on what needed to happen (about $33k worth of damage), we jumped over to Fire Reconstruction and they were helpful from start to finish, both the sales person, the home office and the project manager.
We actually decided to not have wood flooring put back in, but instead went with a tile that looks like hardwood flooring. With 2 kiddos, 2 dogs and a pool out back (and the best bathroom to use is in the middle of the house)...wood just didn't seem like the best option any longer...and you know what? Almost no one even could tell the difference between our previous floors and our new tile floors. The selection of tile was great that was within our budget and the project managers were very helpful with the selection process.
The work crew showed up on time each day and while it was a hassle just family-wise, we ended up living upstairs during the reno. We were without our kitchen for a couple weeks...though they made every effort to ease the issue and were able to keep our fridge plugged in the entire time, which was a great help!
They had to take out the ENTIRE bottom floor of wood flooring (about 1500 sq ft), replace a large bottom cabinet and our island, along with all the baseboards throughout the bottom floor. They also had to rip out all of the wood and then re-level the floor.
They use all their own crew (no sub-contractors), which was a big selling point for me. They also came in and helped to pack up the large items and stored it all off site (beds, cabinets, dressers, etc.) and then came back in and put it all back together for us. They also cleaned the home from top to bottom (a couple of times...I don't think my blinds have been cleaned since we moved in almost 3 years ago!! They looked great!), which was awesome, since again, I was super pregnant...the home looked fantastic after their crew left for the last time.
All in all, the process took about 4.5 weeks and they were able to finish everything about 10 days before our newest little bundle was born. I couldn't be happier with the end result (and now am so very glad to have tile instead of wood...tho it was gorgeous...in our home).
I actually let them handle connecting with the insurance company and dealing with receiving payment and paperwork. While our insurance company didn't recommend it, I didn't have one single problem with them. Britany in the main office was always very straight forward with me and very communicative. I found them to be a very trustworthy company.
I would highly recommend them to anyone with insurance claims or are just in need of some remodeling needs.